At Celvion, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (the “Site”) or use our services. By accessing the Site, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

• Name, email address, phone number, and physical address.

• Payment details for transactions (processed securely).

1.2. Non-Personal Information

• Browser type, device information, IP address, and geographic location.

• Site usage data such as pages visited, time spent on the Site, and referring URLs.

1.3. Cookies and Tracking Technologies

• Cookies, web beacons, and similar technologies to enhance your browsing experience and provide personalized content.

2. How We Use Your Information

Your information is used to:
2.1. Provide and manage our services, including customer support.
2.2. Process payments and deliver purchased products or services.
2.3. Personalize your experience on the Site.
2.4. Send promotional materials, updates, or newsletters (with your consent).
2.5. Improve our Site, products, and services through analytics and feedback.
2.6. Detect and prevent fraud, unauthorized access, or illegal activities.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

3.1. Third-Party Service Providers

• Payment processors, shipping partners, and IT support services.

3.2. Legal Obligations

• When required by law or to comply with legal proceedings.

3.3. Business Transfers

• In the event of a merger, acquisition, or sale of company assets, your information may be transferred.

4. Your Data Protection Rights

You have the right to:

4.1. Access and Update

• Request a copy of your data or update inaccurate information.

4.2. Withdraw Consent

• Opt out of marketing communications at any time.

4.3. Request Deletion

• Ask us to delete your personal information, subject to legal obligations.

4.4. Restrict Processing

• Limit how your information is used in certain circumstances.

To exercise these rights, contact us at support@celvion.com.ng.

5. Data Security

We take reasonable measures to protect your data, including encryption, firewalls, and secure servers. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

6.1. What Are Cookies?

Cookies are small text files stored on your device that help improve your browsing experience.

6.2. How We Use Cookies

• Remembering preferences and login information.

• Analyzing Site traffic and usage patterns.

6.3. Managing Cookies

You can adjust your browser settings to block cookies or notify you when cookies are being used. Note that disabling cookies may impact your user experience.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content, privacy practices, or terms of use. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

Our services are not directed at children under 13 years of age, and we do not knowingly collect personal information from them. If we become aware that we have inadvertently collected data from a child, we will delete it immediately.

9. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

10. International Users

If you access our Site from outside Nigeria, note that your data will be processed in accordance with Nigerian laws, which may differ from your local regulations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Updated” date revised accordingly. Continued use of our Site after changes indicates acceptance of the revised policy.

12. Contact Us

For questions or concerns about this Privacy Policy, please reach out to us at:

• Email: [email protected]